Delivery and Install

What’s included in the installation cost?

Our “White Glove” delivery and install service assures that this process is seamless and hassle-free. You’ll receive email notifications during the progression of your shipment, and you’ll also be notified when your equipment reaches your location, then our installer will then call you to set up a time to assemble and install your equipment.

Will I be contacted prior to delivery?

You can easily check for our email notifications on your shipping progress at any time.

Can I pick up my online order to save on the delivery and installation charges?

Yes, that option is available for Stores in Lagos, Abuja, Warri, Ibadan, Onitsha and Kano. To coordinate your pick up at our Stores/Warehouse, contact (+234)- 909 152 3572 after placing your order. You’ll then be responsible for loading, transportation and assembly of your product.

When will it ship and how long will it take for me to receive my product?

You can find an estimated delivery time of each product in your shopping cart or on the product pages. Keep in mind — this number varies on location, customization, inventory, etc. for each customer. We will continuously strive to get our customers their equipment as fast as possible.

What about other states where our store is not located?

It depends on your specific location. You can find an estimated delivery time of each product in your shopping cart that’s specific to your location. Delivering to remote areas may take significantly longer and cost more because of delivery fees, brokerage fees and other applicable duties.

Order Cancelling and Returns

Can I cancel my order?

Yes, you may cancel for a full refund if you cancel the order before it ships. If you cancel your order after it ships, your order is subject to a 20% restocking fee.

Products, Pricing and Promotions

Does Sportsworld offer sale pricing or discounts?

Yes, Sportsworld frequently offers sale pricing and. View our current sale items and check back later for more.

What currencies does Sportsworld support?

All prices are displayed in NGN unless otherwise noted. Sportsworld does not perform currency conversion on web orders placed using other denomination.

Customer Service and Support

What if I need service on my product? Who do I call?

If you bought your product from Sportsworld, then we’ll service your product. Call a Sportsworld representative at (+234)- 909 152 3572 or send us an email at with your product name and images, and we’ll help find the best solution for you.